Terms & Conditions
Last updated: July 2026
Welcome to Full Moon Gifts. By using our website and placing an order, you agree to the following Terms & Conditions.
1. About Us
Full Moon Gifts is an online store selling handmade and made-to-order gift items, including sublimation mugs.
If you have any questions, please contact us at:
Email: fullmoongiftsuk@gmail.com
2. Orders
All orders are subject to availability and acceptance.
Once an order has been placed, you will receive an email confirming your purchase.
We reserve the right to refuse or cancel an order if there has been an error with pricing, stock availability or product information.
3. Prices
All prices are shown in Pounds Sterling (£).
Delivery charges are calculated at checkout and displayed before payment is completed.
4. Payment
Payments are processed securely through our payment provider.
We do not store your card or payment details.
5. Shipping
Orders are usually dispatched within the processing time shown on each product page.
We currently offer:
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Royal Mail First Class
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£2.99 delivery
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Estimated delivery: 1–2 working days after dispatch.
Delivery times are estimates and may occasionally be affected by Royal Mail delays that are outside our control.
6. Returns & Refunds
Please see our Returns & Refund Policy for full details.
If an item arrives damaged, faulty or incorrect, please contact us within 14 days of delivery.
7. Product Information
We make every effort to ensure product photographs and descriptions are accurate.
Please note that colours may appear slightly different depending on your screen or device.
As each item is made to order, small variations may occur.
8. Intellectual Property
All website content, including photographs, logos and text, belongs to Full Moon Gifts or is used with the appropriate permission or licence.
Content may not be copied, reproduced or used without permission.
9. Limitation of Liability
We will not be liable for indirect or consequential losses arising from the use of this website or delays caused by circumstances outside our reasonable control.
Nothing in these Terms affects your statutory rights under UK consumer law.
10. Changes to These Terms
We may update these Terms & Conditions from time to time.
The latest version will always be available on this website.
11. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Full Moon Gifts